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Frequently Asked Questions

If you have a question regarding our services, we may have answered it below. If you need further information, please feel free to give us a call.


Yes, we have an amazing team of professional HETAS fitters who carry out all aspects of the job from start to finish. 

The short answer is yes, a stove can be fitted with a twin wall system in most places of the home. However, we always recommend a site visit first from our HETAS team of installers. This is to check that there is access to the required location of the stove and to determine the distance from combustibles, etc. 

HETAS are an independent body who have been authorised by the government to approve stoves, including the registration of the HETAS approved installers.

All of our installation team have many years of experience, so you can rest assure your stove is fitted inline with the latest industry standards.


All of our gas installation team are Gas Safe registered installers.

Yes…. If you have an external wall, you can have a balanced gas fire fitted, subject to outside access.

If you do have a chimney or flue, a class 1 or class 2 conventional gas fire is fine, subject to survey. 

Many gas fires nowadays are very efficient, glass fronted gas fires can be up to 89% efficient and a gas fire without a glass front can be up to 70% efficient.


An electric fire has usually got a heat output of 2KW. It is usually possible with nearly all electric fires to run a flame option without having the heating element on. 

Nearly all electric fires are now virtually 100% efficient.

Yes, we have an amazing team of fitters who can fit an electric fire or Media Wall from start to finish including joinery, electrics and plastering.

We offer a delivery service on all supply only jobs. *Charges may apply.


We have a very experienced team of fitters who fit throughout Derbyshire, Sheffield and Nottingham. Our professional team carries out all aspects of the job from start to finish, including all electric work, joinery, plastering and TV mounting.

Contact Derbyshire Fireplace Centre

For further information, please get in touch with our team. Alternatively, visit our showroom to view our entire range.

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